Be realistic: you will not out-spend them
Global apps have large budgets for discounts and ads. A local company will not win a price war. It can win other things.
The aim is not to remove them from your city. The aim is to have a strong base of riders who choose you directly.
Where local companies are strongest
- Businesses. Companies want one invoice, reports and reliable service.
- Airports and stations. Fixed prices and meeting service.
- Hotels and venues. Partners who need a dependable local name.
- Older riders and phone bookers. People who prefer to call, or to know the driver.
- Out-of-town rides and long trips where tariffs matter.
Build your own app, not only a phone line
Riders expect an app. If yours is only a phone number, you lose them to whoever has one. A branded app lets you keep the rider relationship, set your own prices and see all data.
With a white-label platform you launch in weeks, not years. HOPIN pricing is public: from €390 a month plus 2% of the fare per completed ride.
Give riders a reason to come back
Global apps compete on price and discounts. You can compete on being known. Rewards, a loyalty program and a simple win-back message to riders who stopped riding cost little and work well. The Growth System does these automatically.
Use both: marketplace for volume, your app for loyalty
Many companies keep working with global apps because they bring rides. At the same time they give each rider a card, a QR code or a message that invites them to book directly next time. Over months, the share of rides in your own app grows.
A 90-day plan
- Days 1-30: choose a platform, set tariffs, onboard drivers, soft launch with companies and regulars.
- Days 31-60: public launch in your city, QR codes in cars, first-ride offer.
- Days 61-90: loyalty rewards, win-back messages, fixed airport prices, first hotel and company partners.
FAQ
Can a small taxi company really compete with Uber and Bolt?
Yes, in the areas where local firms are strongest: regulars, business accounts, airports and hotels.
Should I leave Uber and Bolt?
Not necessarily. Many companies use them for volume and also run their own app.
How much does it cost to have my own app?
With HOPIN, you pay €390 or €590 a month plus 2% of the fare per completed ride.
How fast can I launch?
From 2 weeks for a standard setup. Typically 4 to 8 weeks with branding, drivers and app store review.