How it works
From first call to launch in 4-8 weeks.
Launching your white-label taxi app with HOPIN takes 4 to 8 weeks: a demo and plan, kick-off, branding and setup, drivers and testing, app store publishing and launch. After launch, the Growth System and the HOPIN team help you grow.
01 · Week by week
Six steps to launch day.
Week 0
Demo and plan
A 30-minute demo of the live HOPIN app, then a setup plan and offer for your city.
- Your goals, city and fleet size
- Package and setup plan
- Agreement signed
Week 1
Kick-off
We collect everything we need and agree who does what on both sides.
- Logo, colors and app name
- Company details for the app stores
- Tariffs, zones and ride classes
Weeks 2-3
Branding and setup
Your brand goes into the apps, and your tariffs, zones and payments are configured.
- Branded passenger and driver apps
- Dispatch and admin set up
- Payment gateway connected
Weeks 3-5
Drivers and testing
Your drivers are onboarded and we run test rides in your city.
- Driver registration and documents
- Test rides and fixes
- Training for your operations team
Weeks 5-6
App store publishing
The apps are submitted to the App Store and Google Play under your company.
- Store listings and screenshots
- Apple and Google review
- Launch offer ready
Weeks 6-8
Launch
You go live with the launch system: day-one checklist, launch offer and welcome flows.
- Go-live and day-one checklist
- Launch campaign templates
- Welcome flows switched on
02 · What we need from you
A short list, agreed in week 1.
Having these ready is the fastest way to launch in 4 weeks instead of 8.
- Company details and developer accounts for the App Store and Google Play
- Your brand: name, logo and colors
- Tariffs and zones for your city
- Drivers and vehicles, with the licenses your city requires
- A payment provider account for card payments
- One project owner on your side
03 · After launch
Launch day is where the work starts.
24/7 support
Technical support around the clock, on the same platform HOPIN runs every day.
Updates included
New features and improvements arrive automatically in every package.
Growth System
Retention flows and a growth dashboard to turn first rides into regular riders (Growth package).
Monthly review
A monthly growth review with the HOPIN team (Growth package).
Questions
About the launch.
Why does it take 4 to 8 weeks?
The software is ready. The time goes into your branding, your tariffs and zones, onboarding your drivers, and the Apple and Google app review.
What can slow a launch down?
The most common reasons are missing company details for the app stores, slow driver licensing, and waiting for a payment provider to approve your account. We flag these in week 1.
Do I need a technical team?
No. HOPIN hosts, updates and supports the platform. You need one person who owns the project on your side.
What happens after launch?
You get 24/7 technical support, updates and new features. On the Growth package, you also get the growth dashboard and a monthly review with the HOPIN team. See the Growth System.
Full guide: How to launch a ride-hailing app in 8 weeks
Start with a 30-minute demo.
See the live HOPIN app and get a setup plan for your city.