Comparison
HOPIN vs iCabbi: which one fits you?
An honest comparison of HOPIN and iCabbi, based on iCabbi's own website, checked in October 2026.
01 · Side by side
HOPIN and iCabbi compared.
| HOPIN | iCabbi | |
|---|---|---|
| What it is | Ride-hailing operator and white-label platform (HopIN s.r.o., Slovakia) | Taxi dispatch and fleet software platform (parent company Mobilize) |
| Runs its own ride service on the platform | Yes. HOPIN runs taxi in 8 Slovak cities on it, since 2017 | No, software for taxi companies |
| Main focus | Taxi and ride-hailing operators, startups and cities | Taxi and private hire fleets, with corporate accounts and medical transport routing |
| Try before you buy | Demo of the live HOPIN app | Demo. A free trial is not stated |
| Pricing model (public) | €390 (Core) or €590 (Growth) a month, plus 2% of the fare per ride. Setup quoted after the demo | Pay as you go: charged per active driver each month. Prices not published |
| Launch time claimed | 4-8 weeks | Not stated |
| Growth and marketing help | Growth System built in (retention flows, launch system, growth dashboard). Marketing services as a paid add-on | Passenger app and voice tools to move bookings from phone to app. No marketing service listed |
| Services beyond taxi | Courier, city parking and bus tickets as modules | Business accounts, medical transport routing, driver pay wallet, booking exchange between operators |
| Scale claimed | 120,000+ bookings a month and 70,000+ active customers in HOPIN's own service | 99.999% uptime and 98% customer retention claimed, 24/7 support |
Competitor information comes from their own public websites, checked in October 2026. Prices and features change, so check their sites for current details.
Where iCabbi is stronger
- Dispatch depth: over 1000 configurable settings, IVR phone booking and voice AI to take calls off your operators.
- Driver tools: a driver document portal for onboarding and a wallet with scheduled or instant payouts.
- Business accounts: a portal for corporate, government and contract customers, plus route optimization for medical transport.
- Booking exchange: operators can pass on bookings they can't serve and take bookings from others.
- Support and reliability claims: 24/7 support, 99.999% uptime and 98% customer retention, all stated on its site.
Where HOPIN is different
- Branded from day one: HOPIN's apps are always published under your name, with your colors, tariffs and customers.
- Growth built in: retention flows, a launch system and a growth dashboard, not only dispatch.
- An operator, not only a vendor: the platform runs HOPIN's own service in 8 Slovak cities.
- Public prices: Core €390 or Growth €590 a month plus 2% of the fare per ride are on the pricing page.
02 · Which one to pick
It depends on what you run.
Pick iCabbi if
- Dispatch and phone automation are your main need
- You serve corporate, government or medical transport customers
- You want a booking exchange with other operators
- You want pricing that follows your number of active drivers
Pick HOPIN if
- You want your own branded app to win riders directly
- You want help turning first rides into regular riders
- You want taxi, parking, courier and tickets in one app
- You want a platform proven by a taxi operator
Questions
HOPIN vs iCabbi.
Is HOPIN cheaper than iCabbi?
iCabbi says it charges per active driver each month, but it doesn't publish prices on its site. HOPIN charges €390 (Core) or €590 (Growth) a month plus 2% of the fare per ride, and quotes the setup after the demo. Ask both for a quote for your fleet and compare what is included.
Does iCabbi give me my own branded app?
iCabbi's site lists a Passenger App for operators. It doesn't say on the home page how branding works or what it costs, so ask iCabbi directly. With HOPIN, the apps are always published under your brand.
Can I use HOPIN for phone bookings like iCabbi?
Yes. Operators create phone bookings in the HOPIN dispatch panel. If advanced phone features like IVR or voice AI are critical for you, check them in the demo.
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