Dispatch and admin
Taxi dispatch software for the whole operation.
The HOPIN dispatch and admin panel matches rides to drivers automatically, shows every car on a live map, and lets you manage tariffs, zones, drivers, business accounts and reports in one place.
01 · Dispatch
The right car, fast.
Automatic matching
Rides go to the best available driver, based on distance and arrival time.
Live fleet map
See every car, every ride and every waiting rider in real time.
Manual control
Operators can assign, reassign or create rides for phone customers.
Priority rules
Give priority to exclusive or top-rated drivers.
Surge and availability
Adjust prices for demand and time of day, within limits you set.
24/7 operation
Built for round-the-clock service, tested every day in live traffic.
02 · Admin
Run the business, not the software.
Tariffs and zones
Per-km and per-minute prices, minimum fares, city and out-of-town zones, fixed routes.
Drivers
Registration, documents, commission tiers, ratings and payouts.
Business accounts
Company customers, limits, cost centers and monthly invoices.
Reports
Rides, revenue, cancellations and drivers, with exports for accounting.
Team roles
Separate access for operators, managers and finance.
Growth dashboard
Ride frequency, 30-day retention and reactivated riders (Growth package).
Questions
About dispatch and admin.
Does dispatch work automatically?
Yes. Rides are matched to the best available driver automatically. Your operators can still assign rides manually when needed.
Can phone bookings go into the same system?
Yes. Operators can create bookings in the panel for customers who call, so all rides run through one system.
What reports do I get?
Rides, revenue, drivers, cancellations and business account usage, with exports for accounting. On the Growth package, you also get the growth dashboard.
Buying guide: Taxi dispatch software: 12 things to check before you buy
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